Position Summary:

The Covecrest Guest Experience Specialist provides radical hospitality for all groups through logistics coordination, facility preparation and upkeep. We are currently hiring one full-time / full benefits Guest Experience Specialist to be located at Life Teen Camp Covecrest in Tiger, GA. Housing will be provided, and the person in this position will live in community with other staff and missionaries at the camp.

Essential Ministry Functions / Responsibilities:

• Foster radical hospitality where Christ is the guest and Christ is the host in us.
• Prepare and manage all housing, special guest housing, meeting spaces, and activity spaces including design, furnishings, proper maintenance, safety, and comfort of all areas.
• Provide support in retreat bookings, contract fulfillment, housing fulfillment and preparations.
• Coordinate logistics with retreat group leaders to ensure our facilities are ready to welcome them—meeting   their   needs   and   requests—and   to   avoid   any   scheduling   or   space   conflicts between groups.
• Serve as retreat coordinator in receiving groups and special guests.
• Assist in basic facility maintenance and groundskeeping in preparation for groups to include tasks such as replacing light bulbs to setting up chairs to blowing leaves.
• Serve   in   additional   areas   as   needed   as   lifeguard,   ropes   facilitator,   group   formation   leader and/or work project leader.
• Execute follow up with youth ministers and guests to ensure their satisfaction and thank them for their Covecrest visit.
• Develop monthly newsletters and updates to camp donors.
• Organize and support volunteer groups improving the camp.
• Assist Life Teen Events Team to plan, organize, and communicate logistics for Life Teen events and retreats hosted at our camps  during events.
• Assist as needed in other areas of camp operation, such as Food Services.
• Assist in monitoring, inventorying and stocking supplies and merchandise for the Outpost and Art Barn.
• Assist in preparations for summer camp.
• Assist Guest Relations during summer camp.
• Help foster a welcoming environment for youth ministers during summer camp.
• Oversee the organization of groups and decoration of the dining room for family dinner during summer camp.
• Adhere to Rule of Life and Community Standards
• Complete other tasks and projects as needed.

Success Factors:

• Organized with a heart for taking care of others and setting others up for success through radical hospitality.
• Ability to work collaboratively with a team and independently as needed.
• Ability to provide exceptional customer service and hospitality with a servant’s heart.
• Prayerful, mission-minded, dependable, obedient, punctual, and a community builder.